I can't login or log a delivery

I can't log in / log a delivery

We've recently upgraded our platform so you could be logging into a platform that's not suitable to your account. We will be fixing this very soon, but in the meantime please check the links below for the best platform for your account.

Before August 2018 --> https://app.onthedot.com/MyDeliveryPortal/samllogin?return=home

After August 2018 --> https://booking.onthedot.com/

If you are still experiencing issues, you may need to update your browser, check below to see a list of browsers we currently support.

  • Internet Explorer
  • Edge
  • Chrome
  • Safari
  • Firefox

We're constantly improving to keep our platform in tip top shape. If your preferred browser isn't supported, please drop us a note at care@onthedot.com with your suggestion to include in our next iteration.

The platform doesn't seem to recognise my postcodes.

We are working furiously to expand our postcode proximity, it could be that your postcode is out of range. Drop us a note at care@onthedot.com with your desired postcodes and we'll add it to our next target list.